Refund and Return Policy

Refund and Return Policy

For items that have not been shipped, please contact customer service at the email address.

In this case, please bring the product you want to exchange to any HA THONG store (Store System) in the country of purchase. Products must be in the original packaging, accompanied by the original invoice and tax refund claim form in the applicable country.

Please contact us through our Contact page at hathong.com/contact or through our email at hello@hathong.com for further support