FAQs

Can I track my order?

We will provide a tracking number via email in the delivery confirmation email you will receive a shipping code to track and check the progress of your online order

Can I receive a copy of the invoice?

Each order is accompanied by an invoice. HA THONG does not provide any copies of invoices or certificates of value, in accordance with the terms listed in the conditions of sale.

How much is the shipping fees?

Shipping fee depends on the weight of the item you ordered and the country where it is delivered it is calculated automatically at checkout and does not include taxes or duties.

Where do you deliver to?

We ship to everywhere in the world

Do you offer custom measurements?

When you purchase any Ready-to-Wear product from HA THONG, our team of skilled tailors are available to assist with manual editing so that each design can fit you best.

This final editing process ensures that the design perfectly celebrates your body contours and conveys the original spirit of the design.

The above adjustments are made according to the requirements of each client, with the sole goal of helping the wearer feel confident, elegant and most importantly feel themselves.

Please contact us through our Contact page at hathong.com/contact or through our email at hello@hathong.com for further support or visit us at our Local Store

Where I can get my product fixed?

Please contact us through our Contact page at hathong.com/contact or through our email at hello@hathong.com for further support

What are your payment methods?

We accepts all international cards (VISA and MASTERCARD) and Paypal

Where can I buy your products?

You can check out our latest products on our Website, Facebook and Local Stores

How can I receive News from HA THONG?

You can check us out on Facebook, Instagram and TikTok

How can I contact HA THONG?

Through our Contact page at hathong.com/contact or through our email at hello@hathong.com

Where are all HA THONG products made from?

Proudly made in Vietnam

Are all HA THONG collections displayed on the website?

Yes!

Where I can find the product information?

You can find all HA THONG product information on our website.

Please contact us through our Contact page at hathong.com/contact or through our email at hello@hathong.com for further support.

How to order?

Select the size on each product you want to buy and add to cart when done, then click on your cart or go straight to checkout. You'll be able to fill in your payment details, invoice and your delivery.

Please contact us through our Contact page at hathong.com/contact or through our email at hello@hathong.com for further support